Top 8 Ways to Fix Snapchat Map Not Working on Android and iPhone
Snapchat has always been innovative with its platform. And users have always welcomed features likeLenses, Memories, Snap Map, and so on. Having said that, the user experience while using those features is known to suffer at times. One such instance is when the Snapchat map stops working on your phone. If you’ve been failing to use Snapchat Map in any way because it isn’t working, this guide has a few troubleshooting tips that might help. So, let’s check them out.
Table of Contents
1. Restart Snapchat
Sometimes apps can fail to start correctly and run into all kinds of issues. Thankfully, if it’s a minor glitch that has to lead to the Snap Map not working issue, then restarting the app will take care of it.
2. Check Location Settings
Since the Snap Map feature requires location to be turned on, checking the location settings on your phone should be your next step.
To enable location on Android, open theSettingsmenu and navigate toLocation. Then turn on the switch next toUse location.
1.Launch theSettingsapp on your iPhone and go toPrivacy>Location Services.
2.Turn on the switch next to Location Services.
3. Check Snapchat Permissions
Another reason why Snap Map may not work as intended is if the app does not have the required permissions to access location, mobile data, and such. Here’s how to change that.
1.Long-press theSnapchat app iconand tap theInfo iconfrom the resulting menu. Then go toPermissions.
2.Now enable all the required permissions one by one.
1.Launch theSettingsapp on your iPhone and navigate toSnapchat.
2.UnderAllow Snapchat to the Access, enable all the required permissions.
4. Disable Ghost Mode
Ghost Mode is a setting on Snap Map that allows you to hide your location from everyone. However, when Ghost Mode is enabled, you’ll not be able to see any of your friends on Snap Map.
So, to be able to use Snap Map, you’ll need to turn off Ghost mode first. Here’s how to do it.
1.Open upSnapchaton your Android or iPhone.
2.Tap on theMap iconin the bottom left corner to access Snap Map. Then tap on thegear iconin the top right to open Snap Map settings.
3.Lastly, turn off the switch next toGhost Mode.
5. Check DownDetector
Sometimes, services like Snapchat can also experience downtimes. So, if you’re still unable to use Snap Map despite your best efforts, then you can try checking Snapchat’s server status.
Visit DownDetectorand see if others are facing similar issues. If yes, then you have no option but to wait for Snapchat to resolve the issue.
6. Clear Snapchat Cache
If you’ve been using Snapchat for a while, then it’s possible that the app has accumulated a decent amount of cache data over time. If that cache data has become corrupted or inaccessible for some reason, then you might face issues like Snapchat map not working orfilters not working.
Thankfully, Snapchat offers an option to clear the cache within the app itself. So, whether you’re on an Android or an iPhone, you’re able to follow the steps below to clear the cache on Snapchat.
1.In the Snapchat app, tap on theprofile iconin the top left and then tap thegear iconon the next screen to open settings.
2.Scroll down toAccount Actionsand tap onClear Cache. SelectContinuewhen prompted.
7. Avoid Using VPN
Are you using a VPN connection while using Snapchat? If yes, then it could be the reason behind the Snapchat map not working. To confirm this, try disabling VPN momentarily to see if that helps with the issue.
8. Update or Reinstall Snapchat
App updates bring all kinds of new features, improvements, and bug fixes to an app. Hence, it’s important to keep apps on your phone updated. If the Snapchat map not working issue is caused by a bug in the app, then updating it will resolve the issue more often than not.
In case, updating the app doesn’t help, you’re able to try uninstallingSnapchatand installing it again. This will help clear any conflicting app data that might have been interfering with the app’s functionality.
Snapchat is Fun with Snap Map
Snap Map is one of those unique features that makes locating and interacting with your friends a fun affair. Hopefully, the above solutions have been good enough to end your Snap Map woes for now.
Pankil Shah
Pankil is a Civil Engineer by profession who started his journey as a writer back in 2016. He joined TechWiser in March 2021 as a freelance writer to cover buying guides, explainers, and tips & tricks for Android, iOS, Windows, and Web.
